Need Assistance?
The dedicated customer support team at Axstera is always ready to provide expert assistance. Whether you need help placing Stop Loss orders or have questions about your account or trading activity, we’re here to support your journey every step of the way with personalized guidance.
Fair Trading Commitment and Bonus Policy Enforcement at Axstera
At Axstera, we are committed to maintaining a transparent and fair trading environment. To uphold platform integrity, we reserve the right to restrict accounts, revoke bonuses, or reclaim funds in cases of abuse. Our detailed “Bonus Abuse” policy applies to scenarios including:
- Operating multiple accounts or inconsistent user and payment information
- Sharing payment or banking credentials between different profiles
- Disputes involving deposit transactions
- Creating duplicate accounts to exploit promotional offers
- Engaging in strategies such as cash arbitrage to secure risk-free profits from bonuses
Action Against Bonus Misuse
Upon confirmation of abuse, Axstera reserves the right to:
- Cancel all bonus-related profits
- Permanently suspend accounts and retain available balances
- Disqualify individuals from future bonus programs
These safeguards ensure fair access and benefit to all legitimate users. For clarification, please contact our support team.
Legal and Compliance Information
Liability Disclaimer:
Axstera is not responsible for direct, indirect, or incidental damages—such as lost profits or data—resulting from enforcement of this Bonus Policy.
Jurisdiction:
This policy is governed under the ICC ADR Rules and subject to the laws of Saint Vincent and the Grenadines, without limiting Axstera’s right to pursue action in other applicable jurisdictions.
Platform License Terms
By using Axstera’s services, you are granted a limited, non-exclusive, and non-transferable license. Unauthorized reproduction or use of platform content without written permission is strictly prohibited.
License Termination
Providing false or misleading information (e.g., an invalid email address) or breaching this Agreement may result in immediate revocation of access. This includes account closure and removal of content, without prior notice.
Acknowledgment of Trading Risks
By accessing Axstera, you accept the inherent risks of trading, including the potential for financial losses. Please ensure you fully understand these risks before participating in any trading activity.
Complaint Resolution and Arbitration
We aim to resolve all concerns through open and constructive communication. If a resolution cannot be reached, either party may proceed with arbitration in accordance with ICC ADR Rules. Arbitration outcomes are final and binding.
Child Privacy Policy
Axstera is not intended for users under the age of 18. We encourage parents and guardians to monitor their children’s online activity to safeguard personal privacy.
Financial Information Disclaimer
The financial content on Axstera is for informational purposes only and does not constitute individual investment advice.
Data Accuracy Notice:
We strive for accuracy but cannot guarantee the timeliness or precision of market data. Users are encouraged to verify data before making trading decisions.
Update Rights:
Axstera reserves the right to modify or discontinue financial data services without prior notice.
Third-Party Links and Services
External links are provided for convenience only. Axstera does not endorse or take responsibility for the content or services offered by third-party providers. Users should independently assess all associated risks.
Right to Refuse Service
Axstera retains the right to restrict or cancel services, including withholding funds, if suspicious activity or breach of agreement is detected.
Regional Restrictions
Due to legal and regulatory limitations, our services may not be available in certain countries or regions.
For further information regarding our policies or legal terms, please reach out to us at: [email protected].
At Axstera, we are committed to ensuring a secure, transparent, and fully compliant trading experience for every user.